Preaching Technology

October 11, 2009

If you are a regular to my blogs you know I turn everyday experiences into lessons for leadership, honest communications and employee engagement. Opening my Sunday paper today was the following headline and story:

PRAISE FOR TECHNOLOGY
Tweeting during church services gets blessing of pastors.

Now I am not preaching to bring religion into the workplace, but there sure is a lesson here, one I have been preaching….You have got to set up “listening stations” at work.  Just like the leaders of this church, you as leaders of your congregation of employees must recognize and begin to address how you are going to hear from them.  It’s not business as usual anymore. And here is a quote from the article:

“The nondenominational church recently started a new service encouraging parishioners to tweet their thoughts, reflections and questions in 140 characters or less via Twitter, the popular micro­blogging social network.”

Wow!  How many of you would have expected that one?  Now I am not saying tell your rabbi, pastor, priest or minister to take up tweeting, or to encourage tweets during their service (but feel free to forward them this blog), but it sure is an eye-opener that life is changing everywhere, even in places of worship!

So here I go again, preaching to you about the multi-gen workforce you can’t ignore!  I said it before, and I will say it again, “How about using Twitter during a town hall meeting.”  Or better yet, use it every day as a feedback mechanism, let’s just rename the suggestion box “TOFI”—Twitter Opportunities for Improvement!  Sure, this concept might be difficult for you to grasp but I am asking you, no begging you, to at least consider it.

What’s your soap-box issue regarding your workplace? Let’s start a conversation to see what you feel needs immediate fixing!  Take a minute and write something in the “reply” section of this blog posting!

Eileen Weisman is a preacher of using technology to hear employees, a communication strategist, a dog-lover, an avid recycler, and a mother of the bride.

Contact The W Group to discuss opportunities for improving the listening environment within your company or organization.

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I am introducing my blog, our new web site, and myself which serve as your personal invitation to engage in a strong business partnership with The W Group.  The W Group has been around a long time and has built its reputation on creating strong relationships with its clients.  If we haven’t met formally I look forward to our first visit!

 

Each week I will post a new “Tip of the Week” on our web site and the blog will provide common sense details around the topic.  Sometimes we might create a white paper, mention a case study or recent report that supports the issue and provides you with specific data and a more compelling message on the subject.

 

This week’s tip is the most basic of internal marketing communications: 

 

Preparing an annual communications strategy to support your business plan ensures greater success of your goals.

 

My guess is you spend a lot of time preparing your yearly business strategy.  You may have an entire team working on it and everyone is proud and excited when it is finally presented to senior management. Congratulations, but….

 

All the priorities along with all the initiatives can only travel as far as the words on the page without a communication plan aligned to match each priority.

 

Your associates, employees or donors need to understand how they are part of the business plan, why it is important for them to support the plan, and how everyone benefits from the plan.  If you don’t connect the dots from the boardroom to the lunchroom, you diminish your opportunities for success.  You may need to think like an interpreter translating each initiative into the language of your audience; this is essential to your communication strategy.

 

Remember to speak the language of your associates, employees and donors.  Corporate jargon and business terminology is fine for your document, but put everything else into words that turn your business into a thriving bee hive where the buzz is about engagement, and the results of your efforts become obvious through your bottom line.

 

How do you do that?  With a well written and executed strategic communication plan.  Visit http://www.wgroup.net