Be Honest in your Communications during these Tough Economic Times

April 13, 2009

Times are tough right now.  The economy is creating anxiety in everyone’s world.  People are worried about their job, their homes, and their family’s well-being.  They are thankful to have a job but may bring their worries with them every day to work.  They may obsess about life’s challenges and not be able to focus well.  Rumors are negative energy and non-productive.  You want to avoid rumors in your workplace.

 

If you have defined your companies core values I am certain trust and honesty are among them.  These values apply not only to your customer relationships but first and foremost with those who contribute to the daily success of your business.  Once trust has been tested, “business as usual” will not have the positive image you have enjoyed in the past. Confidence in you and your words will be questioned, and negative energy becomes a daily occurrence.

 

Honesty during tough times is not easy but being forthright in your internal communications within your organization can bring positive results.  Consider including your employees in identifying cost-cutting opportunities and give them as much information as possible in trying to find solutions to some difficult situations.  The concept of “inclusion versus exclusion” can yield dramatic results in engagement.

 

Today we call it “transparency.” But over 200 years ago, Benjamin Franklin stated, “Honesty is the best policy.”  And in 2009 it should still be the #1 core value of any organization. 

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